860-225-MAIL (6245)
Toll Free: (866) 242-9939
Fax: (860) 225-6222
One Hartford Square, East #67/68
New Britain, CT 06052-1161

Success-Focused Customer Service
Customer service is what sets us apart! Acting as your fulfillment partner,
a dedicated Account Representative will provide the research, advice,
and management support needed to guide you to program success.
You’ll also receive the collective support of the entire All Mail Direct team
to ensure maximum distribution effectiveness and value.
Data-Driven Control
Ensuring accuracy and accountability according to your customized
business rules.
Order & Inventory Management
Sales-channel support to ensure the right materials are available and
delivered as needed. Complete with whatever level of reporting and
confirmation you request.
Collateral Material Distribution
Distribution of small and bulk quantities—automated to a preset
list of sales channels—or custom/variable according to
schedule/order requirements.
Sales Lead Management
Coordinated to correspond with your sales-lead campaign, our secure
program capabilities include lead capture, qualification and routing to
appropriate sales representatives—complete with reporting.
Kitting & Assembly
Accurate automated and hand assembly for custom and variable
fulfillment projects including binders, catalogs, books, and brochures…
POP, over-sized, and fragile items…sample, premium and promotional
items…CD’s, DVD’s, posters, kits and more.
Promotional Support
Experienced support for managing ongoing initiatives including rebate,
sweepstakes, dealer incentive, contest, and continuity programs.
Pick & Pack Product Fulfillment
We provide superior customer service and quality control, by integrating
all facets of fulfillment including order receipt, acknowledgement, and
tracking…payment processing…order returns and refunds…and all
necessary reporting.
Warehousing
Expansive, clean, organized, and secure, our climate-controlled facility
features multiple loading docks and a dedicated staging area for incoming
material verification.